For general inquiries, please complete the form below and our team will be in contact soon.
Terms of Use
Effective Date: February 2026
By accessing or using the Big River Steampunk Festival website, you agree to these Terms of Use.
You agree to use this website for lawful purposes only and not to:
Violate any applicable laws
Attempt to gain unauthorized access to the website
Interfere with website functionality
Submit false or misleading information
All ticket and merchandise purchases are subject to:
Availability
Pricing as listed at time of purchase
Applicable taxes and fees
Payment processing is handled by third-party providers. We are not responsible for errors or interruptions caused by those providers.
All ticket sales are final unless otherwise stated. In the event of festival cancellation, refund policies will be communicated through official channels.
All website content, including logos, graphics, text, and branding, is the property of Big River Steampunk Festival and may not be reproduced without permission.
We reserve the right to modify event dates, schedules, programming, and policies at any time.
The website and its content are provided “as is.” We are not liable for damages arising from use of the website or reliance on its content.
These Terms are governed by the laws of the State of Missouri.
We may update these Terms from time to time. Continued use of the website constitutes acceptance of changes.
For questions regarding these Terms, please contact us through our website.
Privacy Policy
Effective Date: February 2026
Big River Steampunk Festival (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or purchase tickets or merchandise.
We may collect the following information:
Name
Email address
Phone number
Billing and shipping information
Order details related to tickets or merchandise
Information you provide through our forms
We may also collect limited technical information such as:
IP address
Browser type
Device information
Pages visited
This information helps us maintain website functionality and security.
We use your information to:
Process ticket and merchandise orders
Respond to inquiries
Communicate important festival updates
Improve website functionality
Maintain website security
We do not sell your personal information.
When you purchase tickets or merchandise, payment information is processed by a third-party payment provider. We do not store or process credit card details on our servers.
We use trusted third-party service providers to facilitate:
Payment processing
Order fulfillment
Website hosting
These providers may collect information in accordance with their own privacy policies.
We take reasonable administrative and technical measures to protect your information. However, no method of internet transmission is completely secure.
Our website uses cookies to support functionality and improve user experience. For more information, please review our Use of Cookies policy.
If you would like to update or request deletion of your information, please contact us through our website.
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
For questions about this Privacy Policy, please contact us through our website.
Important Notes for Vendors
Please read the following carefully before submitting your application.
Vendor Application
Please complete the form below and our team will be in contact soon.
* required
